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• 100% Advance Payment: All sample orders are strictly on an advance-payment basis. No credit terms are available.

• Confirmation within 24 Hours: Order availability and confirmation will be communicated by email within 24 hours of receiving the booking request.

• Payment After Confirmation: Please make payment by bank transfer only after receiving our order confirmation.

• Stock Availability: Orders are subject to stock availability. If stock is unavailable, no payment will be collected.

• Fast Dispatch: Confirmed orders will normally be shipped within 48 hours of receiving payment, subject to availability and logistics requirements.